Clickatell (www.Clickatell.com), the leader in mobile communications and chat commerce, today announced the launch of its Chat Desk and Chat Flow solutions delivering a superior customer experience through chat. Clickatell combines the power of Chat Desk, a live-agent digital contact centre solution, with Chat Flow, a chat commerce workflow builder, providing automated chat with drag-and-drop, […]

Download logo The Pan-African banking group, the Ecobank Group (www.Ecobank.com), is the African Banker’s 2021 African SME Bank of the Year. Ecobank beat a host of other banks in the African Banker Awards 2021 to take home the SME Award in a 2020 tumultuous year characterised by the Covid-19 pandemic which continues to ravage many […]

CR2 (www.CR2.com): Across Africa, all banking and payment channels are showing positive growth – from ATM usage through to mobile wallets. The key challenge for banks is to equip themselves so that they can provide a range of channel options and meet consumer demand. A quick snapshot of banking and payment trends in Africa offers […]

Download logo The rise in human rights violations and abuses in Mali since last August is deeply concerning, UN High Commissioner for Human Rights Michelle Bachelet said on Tuesday. There have been repeated attacks over the last six months by groups such as the Jama'at Nusrat al-Islam wal Muslimin (JNIM) and the Islamic State in the Greater […]

Download logo With pro-democracy protests intensifying, seven people have critically been injured and one person reportedly killed after police fired teargas and live ammunition at protesters last night. Amnesty International is urging the Eswatini authorities to respect the rights to freedom of expression, peaceful assembly and association. Deprose Muchena, Amnesty International’s Director for East and […]

Download logo Commenting after regional forces took control of Mekelle, the regional capital of Tigray, from Ethiopian government forces yesterday, Sarah Jackson, Amnesty International’s Deputy Regional Director for East Africa, the Horn and the Great Lakes, said: “Amnesty International remains deeply concerned about the safety of civilians in Tigray, who have endured months of fighting […]

Download logo The Egyptian authorities’ haphazard handling of the country’s Covid-19 vaccine rollout and failure to outline a clear national strategy has meant that at risk and marginalized people have not been prioritized for vaccination and continue to face barriers undermining their right to health, said Amnesty International today. Among those affected are people living […]

Mark Cavendish (Deceuninck-Quickstep) won the 4th stage of the Tour de France in a mass sprint, beating Nacer Bouhanni (Arkea-Samsic) and Jasper Philipsen (Alpecin-Fenix) into the minor podium places. Stage 4 of the Tour de France was somewhat of a welcomed ‘relaxed’ stage, given the fact that a number of riders are nursing injury after […]

Repeated attacks over the past six months by groups such as the Jama’at Nusrat al-Islam wal Muslimin (JNIM) and the Islamic State in the Greater Sahara (ISGS), as well as inter-communal violence, have resulted in numerous casualties, she said. At the same time, there has been a sharp increase in violations committed by national forces. […]

The development follows Monday’s reported entry into regional capital, Mekelle, of forces loyal to the opposition, after nearly eight months of heavy fighting. In response to the pillaging of video equipment in Mekelle, UN Children’s Fund UNICEF on Monday, issued a statement denouncing those responsible, citing Members of the Ethiopian National Defense Forces. Earlier this month, the […]